TenantWise Documentation
Docs Home
  • Introduction
    • Welcome
  • Links
    • Support
    • Service Status
  • Change Logs
    • Version 2.2.0
    • Previous Versions
      • Version 2.1.0
      • Version 2.0.0
      • Archive
        • Version 1.9.0
        • Version 1.8.0
        • Version 1.7.0
        • Version 1.6.0
        • Version 1.5.1
        • Version 1.5.0
        • Version 1.4.1
        • Version 1.4.0
        • Version 1.3.0
        • Version 1.2.0
  • Authentication
    • Login
    • Two Factor Authentication
    • Password Reset
  • Admin Console
    • Dashboard
    • User Management
      • Administrators
      • Customers
    • Contact Management
      • Contact Methods
    • Case Management
      • Request Types
    • Repairs Management
      • Repair Categories
      • Repair Definitions
      • Repair Groups
    • Integrations
      • Integration Manager
      • Credential Manager
      • Housing Management
        • Civica Cx
      • Chat
        • Koopid Chat
      • Payment
        • allpay Payment Gateway
      • Direct Debit
        • allpay Direct Debit Online Presentment
      • Document Management
        • SharePoint
          • Sites
          • Document Queries
      • Microsoft
        • Entra ID
    • Settings
      • Branding
      • Feature Switching
      • Feature Customisation
    • Advanced
      • Test System
      • Approved Domains
  • User acceptance testing
    • Administrator Testing
    • Tenant Testing
Powered by GitBook
On this page
  1. Authentication

Two Factor Authentication

PreviousLoginNextPassword Reset

Last updated 10 months ago

To ensure platform security, Two Factor authentication is enforced for all users including tenants.

Once a user has entered their email address and correct password a one time code will be sent to the users email address.

Enter the one time code and click 'Continue'.

Once a user is logged in, they will not need to complete the Two Factor Authentication steps again unless they logout or login to a new device.