> For the complete documentation index, see [llms.txt](https://docs.tenantwise.co.uk/tenantwise-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tenantwise.co.uk/tenantwise-documentation/introduction/readme.md).

# Welcome

Welcome to the **TenantWise Administration Documentation** — your complete guide to configuring, managing and getting the most out of the TenantWise platform.

TenantWise is a cloud-based platform that gives your tenants **24/7 self-service access** to their housing services across web and mobile, while giving your team powerful tools to reduce operational workload and improve tenant satisfaction.

{% hint style="info" %}
This documentation is updated on a regular basis. Our aim is to provide a fully featured set of support documents that make using the platform as simple as possible.
{% endhint %}

## What you can do with TenantWise

* **Empower tenants** — let residents view balances and transactions, make payments, set up direct debits, request repairs, update their details and sign documents electronically.
* **Streamline your team** — configure repairs, build custom task flows, manage cases and monitor engagement from a single admin console.
* **Integrate your ecosystem** — connect housing management systems, SharePoint document management, Microsoft Entra ID single sign-on, payment gateways and more.

## Getting started

New to the admin console? These are good places to begin:

* [**Login**](/tenantwise-documentation/authentication/login.md) — access your admin account and set up two-factor authentication.
* [**Dashboard**](/tenantwise-documentation/admin-console/dashboard.md) — get an at-a-glance view of user statistics and platform engagement.
* [**User Management**](/tenantwise-documentation/admin-console/user-management.md) — manage administrators and customer accounts.
* [**Settings**](/tenantwise-documentation/admin-console/settings.md) — brand the portal, toggle features and configure single sign-on.

## Explore the platform

* [**Repairs Management**](/tenantwise-documentation/admin-console/repairs-management.md) — define repair categories, definitions and groups.
* [**Tasks**](/tenantwise-documentation/admin-console/tasks.md) — build task flows to guide tenants through onboarding and document collection.
* [**Case Management**](/tenantwise-documentation/admin-console/case-management.md) — set up request types and manage tenant enquiries.
* [**Integrations**](/tenantwise-documentation/admin-console/integrations.md) — connect housing management, document management, payment and signing services.

## Stay up to date

Check the [**Change Logs**](/tenantwise-documentation/change-logs/version-3.1.1.md) to see the latest features, improvements and fixes in each release.

{% hint style="success" %}
Need a hand? Reach out via our [Support portal](https://codebytwo.atlassian.net/servicedesk/customer/portal/1) or check the [Service Status](https://tenantwise.statuspage.io/) page at any time.
{% endhint %}